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1. Order Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Duration
Standard Delivery:4–7 business days
Express Delivery:2–4 business days (if available)
Delivery timelines may vary based on location, courier delays, or unforeseen circumstances.
3. Shipping Charges
Free shipping on orders above 999
Express delivery charges vary based on location and weight.
4. Order Tracking
Once the order has been shipped, the customer will receive a tracking ID via email/SMS to monitor the shipment status.
5. Delivery Locations
We currently ship across India. International shipping is available on request and may include additional customs charges.
6. Failed Delivery / Incorrect Address
If a package is returned due to an incorrect or incomplete address, additional shipping charges will apply for re-dispatch. Please ensure the address and contact details are correct while placing the order.
7. Damaged / Missing Items
If your package arrives damaged or items are missing, please email us within 48 hours of delivery with photos/videos as proof.
8. Lost Package
In case the package is lost during transit, we will issue a replacement or refund after confirming with our courier partner.
9. Cancellation of Shipping
Orders can only be cancelled before dispatch. Once shipped, cancellations are not possible.
Contact Us
Shiv Ram Enterprises
Plot No-8, Block F-6, Near Noori Masjid, Sultanpuri, North West, Sultanpuri, Delhi - 110086, India
Mobile : +91-9350220775, +91-9654750099
E-mail : jkbhakta.adv@gmail.com
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